We offer hands-on support from day one. During onboarding, we’ll guide you through the entire setup process—everything from packaging recommendations and code integration to campaign planning and prize strategy.

Once your campaign is live, we provide:

  • Ongoing email and phone support
  • Monthly performance reports
  • Guidance on optimizing engagement and prize mechanics
  • Help with technical troubleshooting or updates

We're a startup too—so we take pride in offering white-glove service and working closely with every brand to ensure success. As we grow, we’ll be rolling out a self-serve dashboard and help center, but you’ll always have a real human to reach out to when you need support.